Questions
What height steps does it suit?
Steps about 12–18 cm high. Set it to one of three heights (about 12, 15 or 15.5 cm) to match your step. Measure your step before you order.
Does it need putting together?
No. It arrives fully assembled. Just unfold it and set the height.
What if it arrives damaged or faulty?
Email support@pawanddwell.com within 30 days of delivery with your order number and a photo. Your rights under the Australian Consumer Law always apply. We don't offer change-of-mind returns. See our Refund policy.