Questions
Are the measurements exact?
It's measured by hand, so allow 1–3 cm either way from the size in the Size & fit box. If your pet is close to 6 kg, they'll have less room to settle.
How do I wear it?
Wear it as a chest bag with the straps crossed, or as a shoulder bag.
What if it arrives damaged or faulty?
Email support@pawanddwell.com within 30 days of delivery with your order number and a photo. Your rights under the Australian Consumer Law always apply. We don't offer change-of-mind returns. See our Refund policy.